COMPANY VISION & VALUES
Welcome to Working Technology LLC, an Information Technology Solutions Provider for SMB clients. These services are supported together with leading information technology partners which allows Working Technology LLC to deliver cost-effective design, implementation, maintenance and support of your critical business systems.
Our business stands apart from Managed Service Providers with “one size fits all” solutions and pricing by offering flexible, scalable services. This approach helps streamline business processes, eliminate technology roadblocks, and strengthen strategies to sustain and grow your business. Companies reduce their overall technology expenses and are able to create more accurate IT budget predictions.
My objective is to align clients’ business goals with current technology, recommend and implement solutions with clearly defined deliverables, and build long-term relationships as their primary IT resource. This is achieved with the following values:
Listen: Learn about client operations and objectives to properly design, implement and support their business systems. It is crucial to pay attention to technical needs as well as business goals to create the proper strategy of support.
Educate: Provide the client with methods to change behaviors in order to increase security and reduce downtime. Connect users with resources that enhance their knowledge about the technology related to their primary job function.
Advise: We are not compelled, obliged or exclusively contracted to work with any particular manufacturer or vendor which enables us to recommend the most appropriate, cost-effective solutions. Skills, knowledge and awareness of relevant technologies are constantly reviewed to determine how they can be applied in different business models.
Develop: Work with the client to design, implement, maintain and support a comprehensive business system using a proactive support model in order to avoid the “break-fix” mentality.
As your trusted advisor, I am dedicated to upholding the highest standards of integrity which is evident thru many client references that also validate my personal commitment to becoming your primary IT resource. Thank you for the opportunity to earn your business.
Melinda D. Thompson
Founder & CEO
Working Technology LLC
Get away from the old break-fix service model of the past. Take a proactive approach to administering your IT resources with Managed Services. Our secure services remotely manage your IT infrastructure and/or end-user systems.